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At too many firms, studies are initiated and sold by a salesperson who then hands your project off and you never hear from that person again. At Dimension Research, your Account Manager is your main point of contact. They will remain fully involved throughout the entire process…in the important design phase of the research…in monitoring the study as it moves to data collection…in analysis and interpretation…and in preparing the final report and delivering the findings to you. The Dimension Research Project Manager coordinates all day-to-day activities associated with your project. In doing so, the Project Manager works closely with the Data Collection Field, Coding, Data Processing and Administrative Support departments. As your study progresses, the Project Manager closely supervises all study activities, so that any problems which might arise can be discussed with you. The Account Manager is your primary contact during the study. However, our research process requires that the Account Manager and Project Manager communicate regularly as your project progresses, so both managers know the status of your project and can discuss it with you. |
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