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Study Management

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Data Collection

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Data Analysis

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The MOSTER Model—Customer Satisfaction and Retention

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Data Analysis

After information is collected and coded, it is the data analysis. . .the insights and interpretation. . .that tell a client whether and, if appropriate, how to move ahead. At Dimension Research, we offer a complete range of analysis and portrayal:

  • Cross-tab software allows maximum flexibility, providing, for example, the ability to annotate descriptive statistics—including such important tests as chi-square, t-tests and Z-tests.
  • We also have the ability to do the full range of multivariate statistical analyses, everything from simple regression analysis to conjoint analysis and perceptual mapping.
  • Dimension Research can of course provide cross-tabs in a format that is easy for clients to import into their own spreadsheets or word processing programs—or in a format that can be imported to the client’s statistical analysis or database software.
  • We use a variety of statistical analyses to “tease” even more information from the data we collect.
  • The reports our research generates are presented and reviewed with each client. When the client must present the study results internally, we are able to provide charts and grafts in a variety of formats.

Throughout, the Dimension Research team works to present the data to you in a manner that is consistent with the format you are comfortable using—so you can effectively share the data with colleagues.

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Dimension Research, Inc.   (630) 916-0040